Ask for It
Discriminating Needs
The need to feel important, loved, valued, heard, cared for, or seen are emotional interests. They are all reasonable, but how those needs get met is ambiguous. The ambiguity often stems from the denial of the fears. People greatly disagree about how or when emotional needs are met.
Knowing if you are negotiating an emotional or concrete need should influence your approach. You can determine if you are negotiating for comfort, control, or safety.
You want to negotiate harder for safety than for comfort. If you negotiate the same for all your needs, you are either in it to win all the time or you lose too much.
Optimize Your Asks
Make your requests count. If you constantly get rejections, you shouldn’t make conclusions about other people. Instead, look at your negotiation style. You have a better chance of getting your needs met when you 1) ask someone who has the capacity, 2) ask at a convenient time 3) have something to offer in return.
Again, I remind you that people you love and respect have competing interests. They will usually choose their own needs over yours unless motivated to do otherwise. Before targeting someone to meet your needs, make sure they have the capacity to do so. For example, when layoffs occur at your job, asking for a raise may be unrealistic, no matter how much you deserve.
In my example with my husband, he wanted to spend time with me, but not in the middle of a good movie. I should have waited and been forthright with my request. Be considerate of what you are asking for and when you are asking. Don’t assume someone is able or willing to meet your needs based on their role in your life.
When you do ask someone to compromise their needs for yours, make it easy for them. Why would someone interrupt their leisure time to pay attention to someone who just criticized them? If I had invited my husband to go out, he would have been more receptive.
Look for the Win-Win
Try to create a win-win situation with your requests. Don’t make a habit of asking people to sacrifice for you. While relationships are rarely 50/50, you shouldn’t be the one always on the receiving or requesting end.
Sometimes the payback is as simple as a heartfelt thank you and appreciation. That may be all a child needs to comply with chores. Instead, many parents tell their children how grateful they should be that they have a roof over their heads. That’s bullying, not negotiating.
If you want your partner to be more responsive to your emotional needs, have a conversation about their emotional needs. Request emotional responses about their needs instead of yours.
“Let’s give each other back rubs tonight” is better than a demand for a back rub. Don’t assume your partner owes you a back rub because you cooked and cleaned the house.
A person should feel like you are equally invested in their interests. Your boss may want you to notice or care about their pressure to perform. Your spouse may want to be acknowledged for their contribution to the relationship. Your friends may want to feel challenged in the relationship. Understand the needs of the person you want to negotiate with before you negotiate so you can create a win-win.
Responding to Rejecting
Sometimes, no matter how good your negotiations are, the answer is no. The raise is denied, the chores are undone, or the time is not granted. You lost the negotiation. The sense of rejection is triggered, and you feel unseen, unheard, or unappreciated. How you respond to those feelings matters most in your ability to win your next negotiation.
Your response to the feeling, not the rejection, is essential to acknowledge. You are responding to your internal sense, not the reality of the response. Denying your raise isn’t a rejection of you or an unappreciation for your work, no matter how much you feel it is. Your child not doing chores is not a sign of disrespect, even though you feel disrespected.
Your feelings are not facts. If you want to check them out as fact, you should do so. You can ask your boss if he appreciates your work and your child if they respect you. Then, you must accept their reply and own your feelings as your reaction. Your emotional reaction is connected to all your life experiences up to this point, not just this single negotiation.
You must process your reaction to avoid creating an emotional deficit in the relationship that will impact future negotiations. If you do any of the following, future negotiations will be negatively impacted.
1) Withholding — showing your power based on the response
2) Internalizing — determining your value based on the response
3) Re-approaching — ignoring the response
Negative Responses to Rejection
Feeling rejected can make you feel powerless. You naturally respond by compensating. You may attempt to regain power by withholding resources. You punish the person who seemed to take away your power by rejecting you.
For example, you slow down your work efforts so that your boss is less likely to meet their goals. You withhold physical affection from your spouse. You make your child walk to school instead of driving them.
You aren’t trying to teach them a lesson. You are trying to level up your power. You are letting them know that you will not take losing lightly. But, you were not negotiating power. Or at least you shouldn’t have been. So, retaliating with power is inappropriate. Power never needs to be negotiated.
The second response error is internalizing rejection. Some people respond to rejection by beating up on themselves. They make fewer and fewer requests over time, feeling unworthy of consideration. When you feel unworthy, you take fewer risks. When you silence yourself in a relationship, your presence may not be felt, and people may assume you don’t want to be there.
The boss may overlook you for the next promotion because you stopped giving input. Your child may perceive you as selfish because you stop paying attention. Your spouse may spend less time with you and more at work or hanging out with friends since you are accommodating. Being passive rarely gets your needs met.
The third response error is when you ignore the response and repeat the ask over and over. You may change tactics but put forth the same request. Your request comes off as nagging, stubborn, or uncooperative. When you make a different request, the other party ignores it out of habituation. Habituation is the natural tendency to stop responding to repetitive input.
You may develop a stagnant relationship that centers around the unmet need. Your interaction with the person who rejects your needs could become conflict-ridden. The person who rejects and the one who is rejected may both feel inadequate, unappreciated, and unheard. Connection with one another becomes a challenge when that happens.
Releasing Rejection
No one likes rejection, but it is a part of life. We receive small and big ones throughout our adult lives. The boss that denies the raise, the spouse that directs their attention to something other than you, or the child who disobeys isn’t necessarily reacting to you. They are responding to their needs.
You will be better off finding out their needs before internalizing or reacting negatively to the rejection. It is better to connect, then correct. Once you connect, your response will have a greater impact.
Rejection is a response to a request, nothing more. It is a statement of interest or ability on the other person’s part. When you are rejected, separate the rejection from the parties involved. Either the person has a competing interest, or they can’t fulfill your request.
Rejection must not be interpreted as a statement of care or appreciation. If you make a request to prove how someone feels about you, then that deserves a deeper and more direct conversation.
Upon rejection, position yourself for your next ask rather than withdraw or retaliate. Keep the relationship open for fair future negotiations. You will get your interests validated, and your needs met sometimes, but not always.
We negotiate our needs daily. When we are comfortable rejecting requests, we become more comfortable accepting rejection. We will struggle with rejection to the degree that we allow ourselves to be uncomfortable to accommodate everyone’s needs. Having solid boundaries will allow you to accept both sides of rejection.